Policies

Our shipping policy:

We ship USPS – Priority Mail unless otherwise requested. This allows your shipment to be tracked and for deliveries to be confirmed. Should you request standard mail, be advised that we are not responsible for any package that is damaged or goes missing. Insurance may be purchased at the buyer’s expense.

We try to ship within a few days receipt of your order.

Standard Shipping is First Class mail within the United States of America.

Priority Shipping is Priority Shipping within the United States of America

International Shipping is Priority Shipping outside of the United States of America (If you wish to have First Class International please contact me or send me an email as to shipping cost

International Orders MUST use “International Shipping” 

Current Priority Mail Prices + handling:  note Prices below are a reflection of the USPS prices that went up in January 2018

  • United States of America — in a 5-3/8” x 8-5/8” box – $8.50
  • The rest of the World in a 5-3/8” x 8-5/8” box – $35.00 + insurance if requested.

Please note: insurance is not always available by US Mail for overseas shipments.

Price/order form: Please note that the price/quantity order form is a separate document from the catalog. Please use this form information when ordering. The form is for your convenience. If you are faxing or emailing an order, you do not have to include all the pages, just the ones where you have orders. Or you can just list the parts which you want and the quantity. Please note the quantities in which the piece is offered – that is the way in which that piece is sold.

Catalog orders: Please send CHECK with order or fill in needed information on price/order form for MASTERCARD, VISA, or DISCOVER – credit cards only, no debit cards. Foreign: Please remit in U.S. funds or use MC or Visa. A printed return label is most helpful for shipping information.)

Order by TELEPHONE, EMAIL OR SNAIL MAIL. Telephone available – Mon. thru Fri. 9:00 A.M.- 4:00 P.M. Eastern Standard or Daylight Time.

Online orders: We accept Mastercard, Visa, American Express, Discover and PayPal, for all items ordered on this website. Purchase those items through our shopping cart.

Credit slips will be issued for OS (out of stock), NA (no longer available), DISC. (discontinued) items and overpayments. Substitutions only with your permission. We do not back order.

Returns: Your satisfaction is guaranteed or your money back for merchandise if returned as received within 10 days, adequately insured and accompanied by your invoice. Postage costs will not be refunded.

GDPR: When you place your order, you are giving us permission to use your data so that we may process your order. We store your name, address, e-mail address, phone number (if given) and your order history. If you have asked us to, we also store your credit card #, but not the security code. This information is encrypted. (Or if you use PayPal, we do not see any credit information.) If you wish us to remove the information, please contact us to change your account.